FAQs

Do you have equipment at your evaluation center?

We have equipment from most major Speech Generating Device (SGD) manufacturer as well as Apple mobile devices, software and hardware.

Are you affiliated with any Speech Generating Device vendors?

No – clinicians at VOICE, LLC AAC Center provide independent evaluation and consultation.  No clinicians affiliated with VOICE are affiliated with any SGD manufacturers or vendors.  This allows us to be free of any conflict of interest when recommending specific equipment.

Do you loan out your equipment?

We are not able to loan our equipment out.  Our speech generating device equipment is generously provided to us by the manufacturers on a long term loan basis.  We have some equipment that we have purchased but we need to keep it at  VOICE for try outs at the evaluation center and for initial evaluations.

How are you funded?

Our services, evaluation center overhead, user and care provider groups as well as the equipment that we have purchased are funded entirely by clinical services provided.  We have no private benefactors and are not associated with any state or federal agency.  We are not insurance providers.

Are you affiliated with the Assistive Technology (AT) Program?

We are not affiliated with the Vermont AT program, but enjoy working together to serve the needs of individuals.

What are your rates?

Please contact Julie Taylor, the director of VOICE, LLC at julie@voiceaaccenter.com for a fee schedule.  Note that Julie will contact your district or agency fiscal officer directly to provide specific information and if appropriate, she will provide letters of approval to be signed by that individual.

Who provides evaluation and consultation services?

All clinical services are provided by VOICE, LLC and by licensed and ASHA-certified speech and language pathologists trained extensively in Augmentative and Alternative Communication clinical practice.  See About Us for more information about VOICE, LLC clinicians.

Can we come to try out equipment?

We offer try outs of equipment of one hour minimum for a flat rate.  This can be included as a part of training for a larger group, or for a smaller team wishing to gain hands-on exposure to specific speech generating devices and software.  A try out is not the same as an initial evaluation or long term trial of a speech generating device.  Please see links to those services under Evaluations.

Do you provide training on AAC practices, equipment and software at VOICE, LLC AAC CENTER

Yes, we can comfortably accommodate groups of up to 12 people.  Julie Taylor is available for training at your site as well as web based live training.   Please see the Training link for sample trainings.

Do you accept donations of used and working speech generating devices?

Yes.  However, we have limited space for storage and work with Vermont Medicaid and the Assistive Technology Exchange program to determine which is the appropriate placement for such a device.

Where are you located?

338 River Street, Unit 3, Montpelier, Vermont 05602.  See sidebar for contact information.

What area do you serve?

We serve all of Northern New England.

How long does it take to schedule an appointment for evaluations?

We can usually schedule an initial evaluation appointment within 4 – 6 months from the beginning of the referral process, depending on how quickly we receive your paperwork.  Long term speech generating device trials depend on scheduling time with teams, the availability of SGDs for trial and our availability.  We can usually schedule these 1 – 3 months from the time that a decision is made to do a trial.

How long does it take to schedule an appointment for consultation?

Our consultation schedule is often quite full and we place a priority on providing consultation to teams that have come to us for evaluations.   We are a growing practice and add clinicians to meet the referral needs.

How long does it take to schedule a training?

Training scheduling will be determined on a case by case basis.  However, if you think you want a training, it is best to plan 4 – 6 months in advance and to contact julie@voiceaaccenter.com.  See Training link for more information about types of training available.